Free takeover audit

Fire alarm takeover in London

Unhappy with your current fire alarm provider? You can switch. We take over systems installed by other companies, service them to BS 5839-1, and the takeover audit is completely free.

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BAFE approved
Fike registered
C-TEC certified

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BAFEFire Safety Register 303184

FikeApproved installer

C-TECCertified engineers

Gas SafeGroup registration

NICEICGroup registration

ibRegistered member

Switching provider, without a gap in cover

You are not tied to whoever installed the system. The audit that tells you where you stand is free.

Free audit

We inspect the system and report honestly on its condition, its compliance and any outstanding faults, at no charge.

No gap in cover

The handover is scheduled so your servicing continues without a break in your compliance record.

Log book brought current

Missing or out-of-date records are set up and filled in, so an inspection does not catch you out.

Any brand

Fike and C-TEC are our specialisms, and we take on panels from other manufacturers too.

Can another company take over my fire alarm maintenance?

Yes, and this is one of the most common misunderstandings in the trade. Many building owners believe they're locked in to whoever installed the system. You're not. The Regulatory Reform (Fire Safety) Order 2005 makes the Responsible Person accountable for keeping the alarm maintained; it says nothing about who must do it. Any competent provider can inspect your system, take on the servicing and issue certificates.

Direct answer: yes, you can change fire alarm maintenance provider whenever you like. You are not tied to the installer. A new competent company audits the system, takes over BS 5839-1 servicing, and issues your certificates from then on, no need to replace a working system to switch.

Why do businesses switch fire alarm provider?

The reasons we hear most often, and what we do differently:

Common frustration	How Flame Shield London works
Slow to respond to faults or callbacks	We call every enquiry back within one working day
No written reports after a visit	Written report and certificate after every service visit
Opaque or surprise pricing	Price explained before any work starts, no surprises
Pressure to rip out and replace a working system	Honest audit, we only recommend replacement when a system genuinely can’t be maintained

What does the free takeover audit include?

Full system inspection: panel, detectors, call points, sounders, batteries and wiring condition.
Compliance check: how the system measures against BS 5839-1 and what your log book and certificates show.
Fault and remedial report: a written summary of anything outstanding, in plain English.
Maintenance quote: a clear price for ongoing six-monthly servicing, explained before you decide.
No charge, no obligation: you keep the report either way.

How does switching work, step by step?

Book the free audit
Tell us the system brand and building type through the form or by phone. We arrange a convenient time.
We inspect and report
Our technician audits the system and gives you a written condition, compliance and fault report, free.
You get a clear plan and price
We set out any remedials and quote the maintenance, with the price explained. You decide, with no pressure.
Handover with no gap
We bring your log book current and start six-monthly servicing, so your cover never lapses and your certificates stay valid.

Which systems can you take over?

Both addressable and conventional systems, from any manufacturer. We're approved installers with Fike and C-TEC, so we're especially strong on those panels, see the Fike and C-TEC service pages, and our BAFE-certified technicians maintain other brands too. Once we've taken over, you're onto our standard six-monthly maintenance.

Switching provider, and what usually stops people

Both jobs get called the same thing on the invoice. This is what actually differs.

Cost of moving An inspection fee before anyone will tell you anything The takeover audit is free, and so is the report that comes with it Free audit
Gap in cover A month with no cover while contracts change hands The handover is scheduled so servicing never lapses No gap
Records A log book that stops when the old provider does Log book brought current and kept current from the first visit Brought current
Brand lock-in Told only the original installer can touch the panel Fike and C-TEC specialists, and we take on other manufacturers too Any brand

How it works

Four steps, the price agreed in writing before anyone starts, and one accredited team from survey to certificate.

Tell us what you have

Panel brand if you know it, roughly how many devices, and what your current provider does.
Free takeover audit

An engineer inspects the system on site and reports on condition and compliance.
Written report and quote

You get the findings in writing plus a maintenance price. No pressure to proceed.
Onto a compliant schedule

Six-monthly servicing starts, with a certificate and report after every visit.

What clients say after the first visit

A cross-section of the offices, HMOs and blocks we look after across London.

The old panel kept throwing faults and our previous company never turned up. Flame Shield took it over, cleared the faults in one visit, and we get a certificate every service now.

James H.Office manager, Islington

Fire alarm and emergency lighting across a three-storey office, on a tight deadline. Clean job, tidy cabling, and the BS 5839 side explained in plain English.

Priya S.Facilities lead, Wood Green

As a landlord with two HMOs I just want it compliant and documented. Their engineer talked me through what the regs need and emailed the certificates the same week.

Daniel O.Landlord, Enfield

Fire alarm takeover, your questions answered

Can another company take over the maintenance of my fire alarm?

Yes. You are free to change fire alarm maintenance provider at any time, you are not tied to the company that installed the system. A new competent provider inspects the system, takes on the servicing to BS 5839-1, and issues certificates from then on. There is no legal barrier and no need to replace a working system to switch.

Is the takeover audit really free?

Yes. Our takeover audit is free and carries no obligation. We inspect your existing fire alarm, report on its condition, compliance and any outstanding faults, and give you a written summary and maintenance quote. You decide whether to proceed, there is no charge and no pressure either way.

What if my current system is old or non-compliant?

The audit tells you honestly. If the system is sound, we simply take over servicing. If there are faults or compliance gaps, we set out what needs doing and what it would cost, and if a system is genuinely beyond economic repair, we’ll say so rather than maintain something that won’t protect the building. No scaremongering, no unnecessary rip-and-replace.

Do I have to be tied into a long contract?

We’ll set out the maintenance arrangement clearly before you commit, including how servicing is scheduled and what each visit covers.

Will there be a gap in cover when I switch?

No. We schedule the takeover so your servicing continues without a lapse, we audit the system, agree the plan, and bring it onto our six-monthly schedule so your certificates stay current and your building stays covered throughout.

Which panels can you take over?

We take over both addressable and conventional systems from any manufacturer. As an approved Fike and C-TEC installer, we’re especially well placed to service those panels, but our BAFE-certified technicians maintain systems from other brands too.